Shipping Policy
What are the delivery charges?
Delivery charges are free within India.
Why does the delivery date not correspond to the delivery timeline of X-Y business working days?
It is possible that we have a holiday between the day your placed your order and the date of delivery, which is based on 5 to 7 business working days. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates. We try to dispatch the product within 1 to 2 business working days, after delivery time depends on delivery partner, which can be max 5 to 7 business working days includes dispatch time.
What is the estimated delivery time?
We generally procure and ship the items within 5 to 7 business working days. Business working days exclude public holidays and Sundays.
Are there any hidden costs (sales tax, octroi etc) on items sold on Website?
There are NO hidden charges when you make a purchase on website. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and its free as per our shipping policy.
I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.
Does Estina deliver internationally?
As of now, Estina doesn’t deliver items internationally, we are only delivering in India only.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards, but please ensure the delivery address is in India.